Account & Registration

I am not sure which Product to buy. Can you please help me out !
Sure! We are always Available between 10 AM to 5 PM. We will help you choose the best fit

and best Product. Kindly call us at +91-22-28383581/82 and one of our products specialist will guide you.

How do I register with Lovzme.com ?
Visit on www.lovzme.com. Click SIGN IN/REGISTER at the Top Right corner of the Page Click on Register Enter Your details Click on Create Account
I have forgotten My Login Password, What do I do?
Please click “Forgot Password” on the Login page & Enter your email id/Mobile Number. You will receive a link to help you to reset Your Password.
Customer care Number provided on the Website is always Busy ? how long do I need to wait ?
We truly regret the inconvenience caused to you. Our associates might busy in assisting other customer. Please call us after sometime or E-mail us.
I want to send a surprise gift to my wife but don’t know much about Lingerie’s. Can you please help me out ?
Sure! We are always available between 10 AM to 5 PM. We will help you to choose the best fit and best product. Kindly, call us at +91-22-28383581/82 and one of our product specialist will guide you.
What are the discount currently running on Your site?
We always have discount and offer live on the site for multiple brands. We suggest you visit our site and click sale to know more.
In case I return the product, Will the COD charges be credited back?
No, these are one time charges and are Non-Refundable.
I have been charged Rs. 40 on My Order Why ?
Breakup of this is Rs200 against shipping charges and Rs.40 against Shipping Charges.
What does assorted colour mean ?
Same style but different colours and patterns.

Order Related

I don’t know how to place my order !
Follow the Steps: Go to the particular product page you want to buy Select Size Add that product to Cart Move to cart Proceed to Checkout Fill all the mandatory details and coupon code (if available) Now choose the payment option, accept the terms & conditions and place order Alternatively you can always reach us at +91-22-28383581/82 or mail us at support@lovzme.com and one of our associates help you to place an order.
I got an error while placing the order. I’m not sure if the order is placed
For every successful order, You will receive an email and SMS confirming the order, you can also check that particular order in your order history. If in case the order was not placed successfully, We request you to place the order again.
How do I track my order?
Follow these steps: If you are a registered customer with us, You can always login in to your account and you will be able to see the status of your order. If you are not a registered customer, click on the link and You will be able to see the order history.
Can I see the product before I accept the Courier?
We don’t allow the product check before delivery
How do I cancel my order?
An order can be cancelled which has been already placed. Please feel free to reach us at +91-22-28383581/82 or write to us via contact us page. We will initiate the cancellation process.
How do I add new Products or remove some product from my Order ?
You can call to us at +91-22-28383581/82, we will initiate your cancellation and place new order.
Will you list the items ordered on the Package/Box received?
We follow discreet packaging, hence we do not mention product details on the package. However we do send an invoice for the order placed with the product details to your email id.
I am placing an order to my loved one. Will she receive the price tag and Invoice?
As per tax regulations, all items including gift will be shipped with an invoice mentioning the price.
How long do you take to deliver?
Delivery time depend on your pin code. Usually it takes 7-10 days to deliver.
Product added to wishlist
Product added to compare.